Document guide

Estimate vs. invoice: what changes and what stays connected?

An estimate describes expected work and price before approval; an invoice requests payment for work or goods provided. The customer, service location, job description, approved line items, and notes can remain connected, but the document type, status, dates, final quantities, and payment details must be reviewed.

The short answer

EstimateInvoice
Expected scope and price before final approval.Amount requested for completed or delivered work.
Can change as the customer approves or rejects work.Should reflect final quantities, labor, taxes, discounts, payments, and balance.
Status may be draft, sent, approved, declined, or expired.Status may be unpaid, partially paid, paid, past due, void, or archived.

What should carry forward

Keep the correct customer, location, job, approved description, and useful line items connected. This reduces retyping and preserves why the invoice exists.

What must be reviewed again

Actual quantity, labor hours, materials used, warranty language, issue date, due date, taxes, discounts, deposits, and payment terms may differ from the original estimate.

Do not erase the estimate

The accepted estimate is part of the decision history. Create the invoice as a related document rather than replacing the estimate text and losing what was originally proposed.

Use clear customer communication

The email subject and message should identify the correct document number. An estimate asks for review or approval; an invoice asks for payment according to its terms.

Frequently asked questions

Is an estimate a bill?

No. An estimate describes expected work and price before approval, while an invoice requests payment.

Should an estimate be deleted after creating an invoice?

No. Keep the estimate as part of the job history and create a related invoice for the final amount.

Can line items change between estimate and invoice?

Yes. Final quantities, labor, approved changes, taxes, discounts, and materials should be reviewed before sending the invoice.

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