Scheduling and dispatch

Schedule short service calls and full-day installs clearly.

850 Work schedules jobs with exact start times, flexible duration, assigned people, travel or preparation buffers, and follow-up status. A job can take 15 minutes, three hours, seven hours, or another practical duration instead of being forced into one fixed block size.

Useful scheduling without pretending every job is the same

Flexible duration

Use short blocks for inspections and service calls or longer blocks for installations and complex work.

Crew and buffers

Assign the people needed and include setup, travel, cleanup, or handoff time around the work.

Duration suggestions

Compare completed work of the same type and suggest a realistic duration while leaving the final decision with the scheduler.

Website requests

Use the scheduling API details to send appointment requests from a business website into the 850 Work review queue.

Approve or decline

Review requested time, customer details, location, and work description before creating a real job.

Needs follow-up

Surface work that needs another visit, customer response, payment check, or scheduling decision.

A schedule that remains usable on a phone

850 Work field service schedule with demo jobs, dates, and duration planning
The responsive schedule keeps jobs, dates, actions, and follow-up readable on desktop, tablet, and phone.

How an online appointment request becomes a job

  1. A customer submits the business website form. The form sends approved fields through the scheduling connection point.
  2. The request appears for review. Nothing becomes a confirmed job without the business reviewing it.
  3. The scheduler approves, declines, or archives it. Approved requests can be converted into a customer and job record.
  4. The team assigns the time and people. Final duration, crew, and buffers stay under business control.

Frequently asked questions

Can a job be scheduled for seven hours?

Yes. Job duration is flexible, so a full installation can use a seven-hour block while a quick service call can use a much shorter block.

Does 850 Work automatically change the schedule?

No. It can suggest duration from completed work, but the business approves the final schedule.

Can a company website send appointment requests into 850 Work?

Yes. The scheduling connection point accepts website requests for review, approval, decline, or conversion into a job.

Try 850 Work with sample data first.

The demo does not require a credit card. Full access is managed from inside the app.

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