The original complaint
Preserve what the customer reported separately from what the technician found and completed.
Appliance repair business software
Connect the appliance complaint, repair visit, parts, labor, and invoice.
First 100 businesses get a full year free. No card.
850 Work helps appliance repair businesses manage customers, service addresses, reported concerns, model and serial details, parts, labor, warranties, schedules, estimates, invoices, and repair history. The customer-facing document stays separate from private parts and technician costs. The base 850 Work workspace is $10 per month with unlimited team members.
Daily work
What this workflow needs to keep connected
Model, serial, and warranty details
Keep identifying information and warranty notes with the connected job and service history.
Parts and labor
Search previous parts, learn useful non-labor items, and record labor without turning it into inventory.
Return visits
Keep ordered parts, follow-up work, due documents, and payment status visible instead of relying on memory.
Simple process
A practical job-to-payment workflow
- Find the customer and select the service address.
- Record the appliance concern, model, serial, and available warranty details.
- Schedule the technician and expected duration.
- Add the parts and labor used, then write the completed service notes.
- Generate the estimate or invoice PDF and retain the repair history.
Why the details matter
Built around records the business will need later
Appliance repair often requires a diagnosis before the final part and price are known. Keeping the original concern, technician notes, estimate, parts, labor, and final invoice related makes a return visit easier to understand.
Direct answers
Frequently asked questions
Can 850 Work keep appliance model and serial information?
Yes. Model, serial, warranty, job, and service-note details can be retained with the connected customer and repair history.
Can an appliance estimate become an invoice?
Yes. The customer, location, job, and line-item information can remain connected as the document moves from estimate to invoice.
Keep exploring
Related 850 Work pages
Try 850 Work with sample data first.
The demo does not require a credit card. Full access is managed from inside the app.